News - Deepening Government-Business Collaboration to Empower Global Trade

Jack Shi, General Manager of Shaanxi Ruiwo Biotechnology, Engages in Strategic Dialogue with Director Chen of Heze Customs.

On April 15, 2025, Mr. Jack Shi, General Manager of Shaanxi Ruiwo Biotechnology Co., Ltd., visited Heze, Shandong Province, for a high-level meeting with Mr. Chen, Director of Heze Customs. The two parties held meaningful discussions aimed at addressing key challenges in cross-border trade and enhancing the efficiency of customs processes to further support Ruiwo’s international business operations.

During the exchange, Mr. SHI introduced the company’s development trajectory, highlighting Ruiwo’s core expertise in natural plant extracts and its steadily growing global reach. He outlined specific challenges encountered in the export process, including unpredictable clearance timelines and cumbersome documentation procedures, which can affect the timely fulfillment of overseas orders.

In response, Director Chen expressed strong support for Ruiwo’s global vision and provided valuable insights into current customs policies. He reiterated the customs bureau’s commitment to streamlining clearance procedures, optimizing digital platforms, and offering customized assistance to leading exporters, thereby ensuring a more seamless international trade environment.

The meeting marked a significant step forward in strengthening public-private cooperation. With robust support from Heze Customs, Ruiwo is better positioned to enhance its global delivery capabilities, ensuring that its natural health products reach international markets efficiently, legally, and reliably.

To express sincere appreciation for the support received over the years, Shaanxi Ruiwo Biotechnology presented Heze Customs with a silk banner inscribed with the phrase: “Safeguarding the Nation, Integrity and Efficiency, Serving Enterprises, Building Trust Together.” The gesture not only reflects Ruiwo’s gratitude but also underscores a shared commitment to contributing to the sustainable growth of China's export sector.

Looking to the future, Ruiwo will continue to uphold its values of innovation, quality, service, dedication, and gratitude. Guided by its mission—“Make the world healthier and happier”—the company remains devoted to advancing China’s plant extract industry globally, providing safe, high-quality natural health solutions to customers around the world.